Abdulrahman Al Nuaimi

Abdulrahman Al Nuaimi

Director Of Corporate Support

United Arab Emirates, Ajman

Profile summary

Director of Corporate Support Department with 16 years of experience in digital transformation strategy and institutional performance management. Architected legacy system transitions and cloud infrastructure integrations that reduced manual processing time by 30% and optimized service delivery throughput. Steered financial planning and operational oversight across government entities to align departmental growth with institutional standards. Committed to data-driven governance and the development of human capital to sustain long-term organizational efficiency.

Career highlights

Digital Transformation Strategy: Architected a transition plan for legacy land registration systems to a centralized digital platform, reducing manual processing time by 30% across the department.

Operational Oversight: Steered the implementation of a real-time passenger information system across 400 transit hubs while migrating regional transit data to a centralized cloud environment.

Financial and Performance Management: Architected financial management strategies and created departmental performance plans to support team growth while ensuring adherence to government accounting standards.

Service Delivery Optimization: Influenced the adoption of automated document verification protocols, resulting in a 20% increase in daily application throughput for land and real estate regulation services.

Key skills

Technical

Digital Services and Customer Journey Enhancement, Human Capital Development, Digital Transformation Strategy, Digital Communication Management

Professional

Project Management, Oracle ERP, Strategy Development, Leadership, Institutional performance management, Budget preparation and financial planning, Quality Management, Policy and methodology development, Data governance, Financial Management, Government Service Standards, Operational Oversight, Stakeholder Management, Cloud Infrastructure Integration, E-Services Implementation, Legacy Data Migration

Professional experience

Director of Corporate Support DepartmentSep 2018 - Present
Transport Authority

Defined the corporate support strategy at the Transport Authority, steering financial management, human capital development, and digital transformation initiatives. Oversees departmental operations to ensure alignment with organizational objectives and government service standards.

  • Architected financial management strategies, maintaining budget control and reporting while ensuring adherence to accounting standards.
  • Influenced human capital development by creating departmental performance and operational plans to support team growth.
  • Repositioned internal and external processes through the development and implementation of a digital transformation strategy.
  • Steered the organizational culture to meet the UAE 7-star standard for government services.
Digital Transformation Project Advisor - SecondmentApr 2021 - Aug 2021
Department of Land and Real Estate Regulation

Defined digital transformation strategy at the Department of Land and Real Estate Regulation, steering the modernization of internal workflows and service delivery systems. Oversaw the integration of new digital frameworks to align departmental operations with broader government technology mandates.

  • Architected the transition plan for legacy land registration systems to a centralized digital platform, reducing manual processing time by 30%.
  • Steered cross-departmental alignment on data governance policies to ensure compliance with national digital infrastructure standards.
  • Influenced the adoption of automated document verification protocols, resulting in a 20% increase in daily application throughput.
Head of Digital TransformationMar 2017 - Sep 2018
Transport Authority

Defined digital transformation strategy at Transport Authority, steering the modernization of core infrastructure and service delivery systems. Managed cross-functional teams to integrate legacy data platforms with cloud-based operational tools.

  • Architected the migration of regional transit data to a centralized cloud environment, reducing system downtime by 15% over 18 months.
  • Steered the implementation of a real-time passenger information system across 400 transit hubs.
  • Influenced departmental policy to adopt automated ticketing protocols.
Digital Communication AdministratorMar 2014 - Mar 2017
Ministry of Human Resources and Emiratisation

Defined digital communication strategy at the Ministry of Human Resources and Emiratisation, steering the organization's online presence. Managed official social media channels and the ministry website to ensure alignment with government standards.

  • Managed the Ministry of Human Resources and Emiratisation social media channels and developed content plans to maintain consistent public messaging.
  • Oversaw the ministry's official website, ensuring all content and technical configurations met Telecommunications and Digital Government Regulatory Authority (TRA) standards.
  • Developed marketing campaigns to support ministry initiatives and public outreach objectives.
E-Services Executive - IT DepartmentNov 2010 - Mar 2014
Ajman Free Zone

Defined E-Services strategy at Ajman Free Zone, steering digital operations and project delivery within the IT department. Managed website infrastructure and oversaw the execution of the Sawahi project to align technical outputs with organizational requirements.

  • Managed the Ajman Free Zone website, ensuring platform availability and content accuracy for stakeholders.
  • Led the Sawahi project as Project Manager, coordinating cross-functional tasks to meet defined project milestones.
  • Administered E-Services systems, maintaining user access and resolving technical issues to support service delivery.

Education

Professional DiplomaMar 2024
Hamdan Bin Mohammed Smart University

Government Excellence Model Assessor

MasterDec 2022
Canadian University Dubai

Information Technology Management and Governance

Bachelor of Applied ScienceAug 2014
Higher Colleges of Technology

Web Development

Languages

Arabic · Professional

English · Professional